Updating Recipient’s Information
Requesting all the providers to update recipient’s information – height/weight/clothing size/shoe size.
This update is critical for us at EBC to fill the orders accurately and it is the matter of child’s safety. Please keep in mind that EBC will not be responsible if a wrong car seat gets assigned to a child.
Information you need to know:
Ordering is locked at 3 PM each Thursday for orders being picked up the following Thursday.
Emergency orders are available for families in crisis. Please call 425-865-0234 to get an authorization code. All orders must be placed into the system by 10:00am on Wednesday.
Please note that the following items are the only items available for emergency orders:
Clothing Bundles & Layettes
Pack ‘N Plays
After receiving the authorization code, in order to place the emergency, order you’ll need to:
1- Start an order for the recipient
2- Before you add anything to your cart click the purple Emergency Order button
3- Enter the provide authorization code into the box and click Validate
4- Confirm the pick-up date changes from the next available pick-up date to the coming Thursday date.
5- Place orders as normal, don’t forget to hit Save!
In the event of inclement weather, EBC hubs follow the local school district closure schedule.